PRIVACY POLICY

Elegant Voyage attaches great importance to our customers’ privacy and confidentiality and will safeguard and protect the security and confidentiality of your personal information provided by you, as a visitor and customer at our website. By visiting this website, you agree and accept to the practices described herein.

Information collection

You decide which personal data you disclose to us.

As a visitor to our website, your personal information (such as location, preferred travel destination, travel interests, IP address, and Web browser software) will be automatically recorded for our statistical purposes.

As a customer who books on our website, we will require further details about you (such as name, email and postal addresses, telephone numbers, fax numbers, mobile numbers, credit card details, traveler profile).

If you make a reservation on behalf of another person(s), we will request the same personal details of the travelers. It is your responsibility to obtain the consent of these individuals before providing us with such personal information.

Information usage

Your billing information is used primarily for the purpose of completing your travel bookings made with us on our website while other personal information will be used for general purposes.

All other general information you provide will help us manage your travel arrangements and communicate travel related opportunities that are useful and beneficial to you.

Such information may also be shared with affiliate companies within our corporate family (The Elegant Voyage Group), in so far as to provide you with information about our group’s products and services, which may be of interest to you.

We may, at times, disclose your/part of your information to our service providers, who will fulfill your travel reservations. We may also use third party distributors who will also have access to your/part of your information in order to perform their specific services and functions. These third party distributors are also bound by similar data security practices that we adhere to.

In the event of subpoenas, courts orders, or any other legal proceedings (whether we are a direct or indirect partner) where we are required to disclose your information, we will be obliged to share your information with the relevant authorities.

Information protection

It is our duty and commitment to protect the information we collect so you feel confident and comfortable as a visitor/customer.

We have appropriate administrative, technical and physical security tools and procedures (such as authorization, encryption, firewalls, intrusion detection systems) in place to help protect the personal information you have shared with us.

Our website may link/reference you to other sites. While we endeavor to provide links to reputable and safe sites, these sites do not fall within our jurisdiction and privacy policy.

We make no representations or warranties to the completeness and accuracy of information, and make no commitment to update such available information, on these sites. We cannot be held responsible for information/products/services of these sites and will not be liable for any claims and damages arising from your usage of these sites.

We recommend that you safeguard your interests by examining the privacy statements of these sites.

Applicability and updates of Privacy Policy

This privacy policy is applicable from 01 December 2010.

You will be notified of material changes to this Privacy Policy on our website.